I usually end up at Publix across the street, because I have to abandon items I want to purchase because this Kroger can't seem to have people ready to take my money for the items I'd like to get.To help the government fight the funding of terrorism and money laundering activities, federal law (USA Patriot Act (Title III of Pub. Then, if something doesn't work on the self checkout, I have to hunt someone down - and then it is the end of the world and all I get is an associate that seems bothered and upset that I am disturbing them. I am usually told to go to the self checkout, but with 30+ items it is not a fun experience, especially if I have to go hunt someone down. However, every single time I go to checkout (usually in the morning around 9 - 10 am) their is no one to check you out and you have to hunt an employee down. Refreshing for a grocery store User ( 21:40) The individual areas are great and usually have smiles and a helpful attitude. User ( 07:30) Nice staff always asking if you are finding everything ok. Manager agreed we should not have to unload the car, receipt for refund was OK. Finally after my wife called a manager did we receive the money back. She refused to refund unless we unpacked the 4 items that were in dispute. Girl argued with us about the deal, but acknowledged it was a computer error. We had already loaded the car when my wife realized we were over charged. User ( 21:58) Customer Service girl refused to help with pricing error. Makes it hard to seasoned shoppers to get in and out. User ( 02:21) Meet section is not that great, and they keep moving things around. The coupons are automatically added when you check out. All you do is search for what you're looking for then add the coupon to your Kroger card. I find Kroger is usually cheaper than WalMart these days, but I do recommend using Kroger's app to find digital coupons. I love that I can ask the guys in the meat department to repackage some meat into portions for two people. User ( 22:50) They always have everything I need in stock and their staff is always friendly. I've shopped at many Kroger's and will never return to this one. I felt too intimidated to even try to leave. The attendant had one of the worst attitudes and made me so uncomfortable just being there. Got an error message from the debit card reader and was told to see attendant. quick check outs User ( 08:03) Experienced an unacceptable level of customer service at the Kroger gas station today at about 8:50 PM. But for a normal grocery store it is good. If you want fresh suchi or an olive bar this is not the Kroger for you. User ( 00:02) Not quite as nice and complete as some of the newer Kroger's in the area, but the employees are great. All the associates are courteous and helpful. Nice folks! User ( 07:25) Great place to shop. Also not many kitchen utensils, bowls etc. they are very helpful User ( 09:47) Nice store, clean, but no cheese or antipasto counters like others have. User ( 08:41) Big fan of Kroger, great prices, great selection and their credit card chip readers seem to be about 10 times faster than Publix meaning a quicker checkout and shorter lines. Need to work on hiring better shift managers. What Other Say: User ( 08:26) Got my kid a job here,had to take him too alpharetta for training which took an hour one way mind you so a total of 8 hours in the car for me ,they worked him a total of 5 and a half hours ,told him he had a bad demeanor and didn't smile enough ,Chelsea the shift manager and her little cohort ,the kid is 16 years old it was his first job ,nobody at this place smiles especially not her ,she has sneered at me quite a few times at night, spent a total of 36000 dollars here in 3 years ,no more I'll take that down the street before I shop here couldn't believe they'd be so mean to a 16 year old kid.
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